Customer Care

As the UK's largest AV furniture store, we are dedicated to providing our customers with an exemplary shopping experience before, during and after every sale.

We have a dedicated and professional team dealing with any customer service issues that may arise - from replacement parts to refunds, from delivery issues to returns, our Customer Service Team will ensure that any problem is resolved in a courteous and efficient manner.

For further information about our exchange, refund and returns procedures, please view our FAQ page.

To contact our Customer Service Team, call 08454 606 006 Monday to Thursday between 9.30AM to 5.00PM and between 9.30AM to 4.00PM on Fridays (excluding bank holidays). Alternatively, you may email us at customercare@standanddeliver.com - we will reply as quickly as possible (usually within 24 hours).

Technical Issues

We try to ensure that your experience using our website is as trouble-free as possible. However, if you do experience any problem during your visit, we would appreciate it being brought to our attention so that we can rectify it as quickly as possible. Email details of any issues to our Technical Team at technical@standanddeliver.com - your feedback is most welcome.